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Cabaji FAQ — Why This Page Exists
Thousands of Cabaji members come to us every day with questions — what's needed to register, when a deposit shows up in their balance, how to use a bonus. We created this FAQ page to answer exactly those questions.
The most frequently asked questions about Cabaji are organized here into six categories. Click any category to jump straight to the answers you need.
If you still have questions, our 24/7 support team is ready to help you directly in Bengali.
Account & Registration
6 FAQs
To create a Cabaji account, you will need your full name, an active mobile number, an email address, and a strong password. You may also be asked to provide national ID details for KYC verification at a later stage. Registration is completely free.
No. Each mobile number or email address can only be used to register one account at Cabaji. Having multiple accounts may result in action being taken under Cabaji's terms, and any bonuses may be forfeited.
After registration, an OTP will be sent to your mobile number. Verifying your number with that OTP activates your account. The entire process takes under 30 seconds.
After logging in, you can update some details in your profile settings. However, changes to the name and date of birth provided at registration require assistance from the support team.
on the login page Click the "Forgot Password?" option. An OTP will be sent to your registered mobile number or email. Use that OTP to set a new password — the whole process takes under 3 minutes.
Cabaji is strictly for users aged 18 and above. Account registration and use by minors is completely prohibited. Withdrawals may be restricted until age verification is completed.
Deposits
5 FAQs
Cabaji supports deposits via mobile banking, bank transfer, and electronic wallets. Visit the deposit page or contact our support team for specific methods and details.
In most cases, your balance is credited instantly after a deposit. Occasionally, bank or network delays may cause a wait of 5–15 minutes. If it takes longer than 30 minutes, please contact support.
The minimum deposit amount at Cabaji varies depending on the payment method. Check the deposit page for exact limits or contact our support team.
Cabaji does not charge any additional fees on deposits. However, your payment provider may apply their own fees — that is entirely governed by their own policies.
Completed deposits generally cannot be reversed. If a deposit was made by mistake, contact our support team immediately. The sooner you report it, the easier it is to resolve.
Withdrawals
5 FAQs
Most withdrawal requests are processed within 15 minutes to 24 hours. Bank transfers may take a little longer. Having your KYC verification completed speeds up the process.
Yes, KYC verification is mandatory for large withdrawals. This is required for security purposes and to prevent money laundering. Having your national ID verified in advance speeds up the process.
For security reasons, withdrawals can only be made to an account registered in your own name. Transferring funds to another person's account or a third party is not permitted.
Bonus balance generally cannot be withdrawn directly. To withdraw from a bonus, you must meet the wagering requirements. The specific terms for each bonus on the Promotions page details are provided.
If you wish to cancel before the process begins, please contact the support team. Once the process has started, cancellation may no longer be possible. On the withdrawal page, View details.
Bonuses & Promotions
5 FAQs
Register After completing registration and making your first deposit, the welcome bonus is automatically added to your account. For current offers and full terms, on the Promotions page available.
A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw. For example, if the requirement is 20x and the bonus is BDT 100, you need to place BDT 2,000 in bets. Requirements vary for each bonus.
Yes, most bonuses have a set expiry period. If the wagering requirements are not met within that time, the bonus may be forfeited. The expiry period for each bonus on the Promotions page are clearly stated.
A cashback bonus returns a percentage of your losses over a set period. It is typically given on a weekly or monthly basis. For current cashback offers, on the Promotions page See details.
Cabaji may offer a referral program where you earn bonuses for referring friends. To find out whether the program is currently active and to view the terms, Promotions Page Check there or ask our support team.
Games & Betting
5 FAQs
Yes. At Cabaji Live Casino, Professional real dealers host the games live. With HD video streaming, you get the authentic casino experience from the comfort of your own home.
No. All games on Cabaji are browser-based — no separate software or app download is required. Every game runs on any modern browser, whether on mobile or desktop.
Cabaji's in the Bet section You can bet on a wide range of international sports including cricket, football, and tennis. In-play betting on live matches is also available.
If your internet connection drops during an active bet, it is generally recorded on the server. Once you reconnect, the correct outcome will be reflected in your account. If you notice any discrepancy, contact support.
Security & Privacy
5 FAQs
Yes. Cabaji uses SSL encryption and advanced security technology. Your information is never sold to third parties. For details, In our Privacy Policy, See details.
Change your password immediately and notify Cabaji support. The support team will temporarily lock your account and investigate. Support is available 24/7.
Cabaji operates as a licensed and regulated gaming platform. For full details about our licensing, About Us View the page.
No Cabaji staff or representative will ever ask for your password or OTP. If anyone does, it is definitely a scam. Ignore such messages or calls and report them to support.
Absolutely. Cabaji provides several responsible gaming tools, including deposit limits, session time limits, cooling-off periods, and self-exclusion. For more details, On the Responsible Gaming page, See details.